Terms and Conditions
Welcome to Prime Container Depot! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website and making a purchase, you agree to comply with and be bound by these Terms. Please read these Terms carefully before proceeding.
Acceptance of Terms
By accessing and using the Prime Container Depot website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please refrain from using our website and services.
Products and Orders
2.1. Product Information
We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.
2.2. Order Confirmation
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
2.3. Price and Payment
Prices displayed on our website are in the currency specified and exclude applicable taxes and shipping fees. Payment is required at the time of placing the order. You may make payments using the following methods:
- Apple Pay
- Bank Transfer: After placing your order, you will receive our bank details and payment instructions via email.
- Credit Card Payment: For credit card transactions, select this option at checkout, and we will send you a secure payment link via email to complete your transaction.
Shipping Policy
3.1. Processing Time
Once you place an order, please allow 7-10 business days for processing. This includes verifying payment, preparing the container for shipment, and generating shipping labels.
3.2. Shipping Method
We will endeavor to ship products in a timely manner using the shipping method you selected during checkout. Shipping times and methods may vary depending on product availability and location.
3.3. Delivery Address
You are responsible for providing accurate and complete delivery information. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.
3.4. International Sales
For international orders, Prime Container Depot complies with applicable tax laws and regulations in the country of delivery. International customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs authorities. These charges are not included in the purchase price or shipping fees.
Returns, Refunds, and Cancellations
4.1. Return Policy
You may cancel your order within 30 days of receipt without providing a reason. To initiate a return, contact us within 7 days of delivery. Products must be in original packaging and in resellable condition. Certain items, including custom-made or personalized goods, are not eligible for return.
4.2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us at info@primecontainerdepot.com within 7 days of receiving the product. We will work with you to resolve the issue and provide a replacement or refund.
4.3. Refunds
Refunds will be processed within 30 days from receiving the returned goods. Shipping fees and handling charges are generally non-refundable. Refunds will be issued using the same payment method used for the original purchase.
4.4. Returning Goods
You are responsible for the cost and risk of returning the goods. We recommend using an insured and trackable mail service. We cannot be held responsible for goods damaged or lost in return shipment.
Intellectual Property
All content on the Prime Container Depot website, including images, logos, text, and graphics, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
Limitation of Liability
6.1. Disclaimer
The Prime Container Depot website and its content are provided on an “as is” and “as available” basis. We do not make any representations or warranties, express or implied, regarding the website’s accuracy, reliability, or fitness for a particular purpose.
6.2. Limitation of Liability
To the maximum extent permitted by law, Prime Container Depot shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of products from us.
Modifications to Terms
We reserve the right to update, modify, or amend these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting to the Prime Container Depot website.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United States.
Contact Information
For inquiries, assistance, or to contact us regarding these Terms and Conditions, please email us at info@primecontainerdepot.com or call +1 (774) 494-3688.
By using our website or services, you confirm that you have read, understood, and agree to these Terms and Conditions.
